alfabet188Privacy Policy

This page describes what we collect when you use alfabet188 and how we keep that data protected. We take privacy seriously—your personal information enables us to process deposits via DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers to e-wallet, mobile banking, local payment, and online payment, verify your identity for account security, and deliver customer support.

Our alfabet188 privacy practices comply with data-protection standards applicable to online gaming platforms. We do not sell your data to third parties. We do not share your account credentials with anyone. When we work with payment processors, identity-verification vendors, or support contractors, we enforce strict confidentiality agreements and share only the minimum data necessary for each service.

Read on to understand what data we collect, how we use it, who we share it with, how long we keep it, and what rights you have over your information.

Data we collect at alfabet188

We collect data in several categories when you use our platform:

Account information: Your email address, chosen username, password (encrypted), full name, date of birth, phone number, and residential address. We require this to create your alfabet188 account and comply with identity verification.
Identity documents: Government-issued ID (passport, driving licence, national identity card) and proof of address (utility bill, bank statement). We scan and store these temporarily for anti-money-laundering checks, then delete them once verification is complete.
Payment data: Your payment method (DANA wallet ID, e-wallet account number, bank account details for mobile banking, local payment, online payment, or e-wallet). We store encrypted payment tokens so you don't re-enter details on every transaction. We do not store full credit-card numbers or banking credentials in plain text.
Transaction history: Records of every deposit, withdrawal, and game play on alfabet188. This includes timestamps, amounts, and game outcome data (which hand you played at blackjack, which fish you caught in fishing games, which football matches you wagered on during Liga 1 or Piala AFF season).
Technical data: Your IP address, device type (Android, iOS), operating-system version, browser type, and general location (country/city level, not street address). This helps us detect fraud, optimise app performance, and serve content appropriate to your region.
Communication data: Any messages you send through our in-app support chat, email support requests, or account correspondence. We keep these for dispute resolution and service improvement.

How we use your data on alfabet188

We use the data we collect for these specific purposes:

Account management: Creating and maintaining your alfabet188 account, processing login requests, and resetting passwords.
Payment processing: Facilitating deposits through mobile banking, local payment, online payment, e-wallet, mobile banking, or your local payment, online payment, e-wallet, mobile banking bank account. We share minimal payment data with our payment processors to complete transactions.
Regulatory compliance: Verifying your identity through third-party vendors, screening you against sanctions lists, and keeping records required by anti-money-laundering law.
Fraud prevention: Detecting suspicious account activity, multiple accounts registered to the same person, unusual withdrawal patterns, or IP addresses associated with fraud.
Customer support: Responding to your help requests, investigating disputes, and improving our service based on common questions.
Game fairness: Recording game outcomes and bet history so we can investigate disputes about blackjack hands, roulette spins, or sportsbook results on Liga 1 matches.
Marketing (optional): If you opt in, we send you emails about new games, promotions, or platform updates. You can unsubscribe at any time.

Data note: We never use your alfabet188 data to build profiles for sale to advertisers. We do not track your browsing outside our platform. We do not infer your interests or demographics beyond what you explicitly provide.

Third-party processors and data sharing on alfabet188

Our alfabet188 operations rely on trusted vendors. We share your data with these categories of processors:

Payment processors: Companies handling local payment, online payment, e-wallet, mobile banking, local payment, or bank-transfer settlements. They receive only your payment ID and transaction amount—not your email or game history.
Identity-verification providers: Third-party vendors who scan your government ID and confirm your address. They receive your name, ID document, and address; we delete their copies once verification completes.
Hosting providers: Cloud infrastructure companies hosting our servers (may be located outside Indonesia). They can access alfabet188 data but operate under strict data-processing agreements.
Support contractors: Customer-support agents in Jakarta, Surabaya, Bandung, Medan, or Semarang who access support tickets to resolve your issues. They sign confidentiality agreements.
Anti-fraud services: Vendors checking your IP address and transaction patterns against known fraud lists.

We do not sell your data to marketers, data brokers, or any third party not directly involved in serving you on alfabet188. We do not share your data with game providers or payment networks beyond what is necessary to process your transactions or provide services.

Data retention and deletion on alfabet188

We keep different data for different periods:

Account data: We retain your name, email, and account history for as long as your alfabet188 account exists. After account closure, we keep transaction records for six years for tax and anti-money-laundering compliance.
Identity documents: Scans of your ID and address proof are deleted within 30 days of successful verification. We retain only a flag stating your identity is verified.
Support tickets: Support chat and email records are kept for two years, then deleted unless they relate to an ongoing dispute or legal matter.
Technical logs: IP addresses, device info, and access logs are kept for 90 days for security and debugging purposes, then purged.

Your rights over your data on alfabet188

You have the right to request access to your personal data held on alfabet188. You can ask us to correct inaccurate information (wrong address, misspelled name). You can request deletion of your account and associated data, though we retain transaction records as required by law. You can opt out of marketing emails at any time.

If you believe we have mishandled your data or violated your privacy, contact our support team through the Help CenterWe will investigate your complaint and respond within 14 days. If you remain unsatisfied, you may escalate to your local data-protection authority.

Cookies and tracking on alfabet188

Our alfabet188 app uses cookies and local storage to remember your login session, save your language preference, and track how you navigate our platform. These are functional cookies necessary for the app to work. We do not use cookies to build advertisement profiles or sell behavioural data.

When you visit our website, we use analytics cookies (from services like Google Analytics) to understand traffic patterns and identify technical issues. You can disable analytics cookies in your browser settings without affecting core functionality.

Jurisdiction and data location on alfabet188

Our alfabet188 servers may be located outside Indonesia. When you use our platform, your data may be transferred to and processed in countries where data-protection laws differ from Indonesia's. By using alfabet188, you consent to this international transfer. We apply the same protection standards regardless of server location and maintain encrypted connections to prevent interception.

Our services are available only in jurisdictions where online wagering is legally permitted. We do not offer alfabet188 to users in regions where such services are prohibited by law. If you access our platform from a prohibited jurisdiction, we reserve the right to suspend your account and forfeit your balance in compliance with local law.

Changes to our privacy policy on alfabet188

We may update this privacy policy from time to time. If we make material changes—such as adding new data processors or changing how long we retain data—we will notify you via email and in-app message. Your continued use of alfabet188 after an update constitutes acceptance of the new policy.

For questions about our privacy practices or to exercise your data rights, reach out to our support team through the Help CenterWe are committed to protecting your privacy and using your data responsibly on alfabet188.